We promise our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.
Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise a return request. Please refer to our Return, Refund and Cancellation Policy for details.
The tentative delivery period varies from 4-7 days. Our orders are dispatched from our central hub in Kolkata. All Kolkata orders are delivered in 1-2 business days. Orders for Rest of Bengal (ROB) are delivered in 2-3 business days. Orders for Metro cities (outside West Bengal) are usually delivered in 3-5 business days. However, the actual delivery time may vary due to unexpected circumstances, including processions, bad weather, road-blocks, festivals, local disturbances, acts of God, etc.
This is above and beyond the time taken to ready your order. Average dispatch time for a product is mentioned on the respective product page. Kindly refer to the same and place your order accordingly.
We offer shipping benefits to our customers from time to time. Do check back your cart page for the updated shipping info for your delivery pincode. Shipping benefits include reduced shipping in certain zones or even free shipping with no minimum ordering quantity!
Please check our Frequently Asked Questions section for more details.