Welcome to Sarmistha Creations. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.sarmisthacreations.com or make a purchase from us. By using our services, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy is effective from 18th July 2024.
Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Information: When you make a purchase or register on our site, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
b. Non-Personal Information: We may collect non-personal information such as browser type, operating system, IP address, and browsing behavior.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use traffic log cookies to identify which pages are being accessed. This helps us analyse data about web page traffic and improve our website to better meet customer needs. We use this information solely for statistical analysis purposes, after which the data is removed from the system.
Overall, cookies help us enhance your experience on our website by allowing us to monitor which pages are useful to you and which are not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
How We Use Your Information
We use the information we collect in the following ways:
a. To process and manage your purchase and delivery of products.
b. To communicate with you regarding your orders, inquiries, and other customer service needs.
c. To improve our website, products, and services.
d. To send you promotional materials and updates about our products and services, provided you have given your consent to receive such communications.
e. To comply with legal obligations and resolve any disputes we may have with you or other users.
Sharing Your Information
We may share your information with third parties in the following situations:
a. With service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
b. If required by law or in response to a legal process.
c. To protect the rights, property, and safety of Sarmistha Creations, our customers, or others.
d. In connection with a merger, acquisition, or sale of all or a portion of our assets.
Links to third-party websites
Our website may contain links to third-party websites of interest. However, once you have used these links to leave our site, please be aware that we do not retain any control over these third-party websites or the content available on those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide during your visits to such sites, and such sites are not governed by this privacy policy. We recommend that you exercise caution and review the privacy policy applicable to the website in question.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly on info@sarmisthacreations.com. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy from time to time.
Contact Us
Sarmistha Creations, 8, Panchanantala Lane, Behala, Kolkata – 700034, West Bengal. Email – info@sarmisthacreations.com